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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany Slone

September 7, 2024

5  out of  5
rating by Brittany Slone
"The people there are so nice and helpful! Great prices for the coverage. We won’t go anywhere else for insurance."
We responded:
"Brittany, we are honored by the 5 star rating and thrilled to get the chance to show you how good of an insurance company we are."
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James Vanzant

May 6, 2024

5  out of  5
rating by James Vanzant
"Over and above customer satisfaction"
We responded:
"Dear James, Thank you so much for taking the time to share your positive experience with our State Farm agency. We greatly appreciate your kind words and are thrilled to hear that we went above and beyond to ensure your utmost satisfaction. At Andrew Shaffer State Farm, our primary goal is to provide exceptional customer service, and it is fantastic to know that our local office delivered on this promise. "
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Patty Rush

March 27, 2024

5  out of  5
rating by Patty Rush
"Great Firm"
We responded:
"Patty, Thank you so much for taking the time to leave us a 5-star review on Google! We truly appreciate your kind words and feedback about Andrew Shaffer State Farm Agent. It's always our goal to provide exceptional service and to ensure that our clients feel well taken care of. We're thrilled to hear that your experience with Andrew and his team has been nothing short of excellent. We pride ourselves on delivering personalized attention and tailored insurance solutions to meet our clients' unique needs, and it's wonderful to know that we have met your expectations. Your positive feedback motivates us to continue providing top-notch service to all our clients. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you once again for choosing Andrew Shaffer State Farm Agent and for your kind review. We look forward to serving you in the future."
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Kristi Schoepfle

February 19, 2024

5  out of  5
rating by Kristi Schoepfle
"A great office full of talented individuals who have your best interest at heart. Very kind friendly faces ready to serve your specific insurance needs. Very satisfied with my experience switching over to State Farm!"
We responded:
"Thank you so much for your fantastic 5-star review of Andrew Shaffer State Farm! We are thrilled to hear that you had a positive experience with our office and team. At Andrew Shaffer State Farm, we pride ourselves on having a group of talented individuals who genuinely care about our clients' best interests. It's wonderful to know that you found our team to be kind, friendly, and ready to serve your specific insurance needs. We believe in providing personalized solutions tailored to each individual, and we are delighted that we were able to meet your expectations. We are grateful for the opportunity to serve you and are thrilled that you made the switch to State Farm. It is our goal to provide exceptional service and ensure that our clients feel protected and supported. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. Thank you again for your kind words and support. We truly appreciate your business and look forward to continuing to serve you in the future."
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marilyn poeppelman

February 19, 2024

5  out of  5
rating by marilyn poeppelman
"Fantastic people, great rates and friendly familiar faces. Thank you for supplying our insurance needs!"
We responded:
"Thank you so much for taking the time to leave a 5-star review for Andrew Shaffer, State Farm Insurance Agent! We're thrilled to hear that you had such a positive experience us. We work diligently to provide exceptional service to our clients, and it's wonderful to know that we were able to meet your insurance needs. We're glad to hear that you found our rates to be competitive and our team to be friendly and helpful. Your feedback truly means a lot to us. We are committed to delivering top-notch service and ensuring that our clients feel well taken care of. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Andrew Shaffer, State Farm Insurance Agent! "
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Hannie Wolfe

February 19, 2024

5  out of  5
rating by Hannie Wolfe
"This insurance office is the best I’ve been in. Not only do they have a beautiful set-up, but the friendly faces, welcoming atmosphere and the knowledge behind the kind face. I couldn’t recommend this agent enough!"
We responded:
"Thank you so much for your kind words about Andrew Shaffer, State Farm Insurance Agent! We're thrilled to hear that you had such a positive experience at our office. We take great pride in providing a welcoming atmosphere and ensuring that our clients feel comfortable and supported. It's wonderful to know that our team's friendly faces and knowledge made a lasting impression on you. We appreciate your recommendation and will continue to strive for excellence in serving our clients' insurance needs. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing Andrew Shaffer, State Farm Insurance Agent!"
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Mandy Gillespie

October 31, 2023

5  out of  5
rating by Mandy Gillespie
"Policy review time again, as always I look forward to it and seeing Andrew and staff. Whenever I have had to call the office, I have been treated well and hung up knowing I was taken care of. I've always had a call back or email within an hour. I cannot say enough about Andrew, his knowledge, easy to talk to, listens to what you are saying and makes sure you understand thoroughly. Congratulations on your new office!"
We responded:
"Thank you for your 5-star review! We're thrilled to hear that you enjoy your policy review experiences and appreciate the service provided by Andrew and the staff. It's great to know that you consistently receive excellent treatment whenever you contact the office. We take pride in our prompt and attentive customer service, ensuring that you always feel well taken care of. We'll make sure to pass along your compliments to Andrew, who is known for his expertise, approachability, and effective communication skills. We appreciate your support and congratulations on our new office. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Tamara Duty

September 26, 2023

5  out of  5
rating by Tamara Duty
"Friendly and informative! Great coverage and rates!"
We responded:
"Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you found our team to be friendly and informative, and that you're happy with the coverage and rates we were able to provide. We work hard to ensure that our clients have the protection they need at a price that fits their budget, and we're glad that we were able to meet your needs. Please don't hesitate to reach out if you have any further questions or concerns. Thanks again for allowing us to be your local State Fam insurance agency!"
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Am Mi

July 12, 2023

5  out of  5
rating by Am Mi
"First time meeting Andrew was wonderful! We did a full review on all my policies. He and Brittany have been more than helpful (even before meeting in person) with helping me with my accident that was not my fault. Something my previous state farm agent would not do! I highly recommend Andrew and his office! They have done a lot more to help us out!!"
We responded:
"Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first meeting with Andrew was a wonderful one. It's great to know that our team, including Brittany, has been dedicated to assisting you, even before meeting in person. We're proud to be able to offer you the support you needed, especially with your accident situation. Your recommendation means a lot to us, and we're glad we've been able to go above and beyond to help you. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here for you every step of the way!"
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brianne

June 7, 2023

5  out of  5
rating by brianne
"Super easy going ladies, always happy to help, and super thankful for Kelly for answering and helping me with all my questions!"
We responded:
"We're delighted to hear that you've had such a positive experience with our team, especially Kelly! Thank you for your kind words. Our goal is to always be approachable and helpful, making sure that your questions are addressed and you feel supported. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to help, and we appreciate your trust in us!"
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Birttani Steele

June 1, 2023

5  out of  5
rating by Birttani Steele
"I love the new office! It’s so open, fresh, and swanky! Plus there is actually room to sit down and meet with the agent and staff now."
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Alexis Krueger

June 1, 2023

5  out of  5
rating by Alexis Krueger
"I always get wonderful service from all the staff at Andrew Shaffer State Farm!!!!"
We responded:
"Alexis, we are happy to always provide great service for your insurance. Thanksfor the great review "
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Kevin Petty

May 30, 2023

5  out of  5
rating by Kevin Petty
"Very professional, great experience, Kelly was awesome!!"
We responded:
"Kevin, thanks so much for the 5 star review. As your local insurance agent we are honored to exceed your expectations for your car insurance. "
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Nick Asher

January 26, 2023

5  out of  5
rating by Nick Asher
"Great and friendly staff. Always excellent service."
We responded:
"Nick, we are honored by your awesome review. We strive to always meet our customers expectations when it comes to helping them with all their insurance needs."
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Jason Schmiesing

September 28, 2022

5  out of  5
rating by Jason Schmiesing
"Very nice to talk to, very professional. Much nicer having a local agent!"
We responded:
"Jason, we are honored to be your local insurance agent. Thank you so much for the great review."
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Vicky Coffman

July 6, 2022

4  out of  5
rating by Vicky Coffman
"People nice"
We responded:
"Vicky, thank you! We appreciate your trust in us to take care of your insurance policies."
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Ralph Lewis

June 12, 2022

5  out of  5
rating by Ralph Lewis
"Good people very helpful"
We responded:
"Ralph, thank you! We appreciate your trust in us to take care of your insurance policies."
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LeAnn Kennedy

May 27, 2022

5  out of  5
rating by LeAnn Kennedy
"Very friendly service."
We responded:
"We love seeing reviews like this, LeAnn! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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thomas kimbler

May 21, 2022

5  out of  5
rating by thomas kimbler
"Great service and honestly the cheapest rates I could find locally. I've never been happier with an insurance company."
We responded:
"Thomas, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Matthew Everett

January 5, 2022

5  out of  5
rating by Matthew Everett
"Very friendly and helpful staff! Would recommend they take care of all your insurance needs"
We responded:
"Matt, thank you for the 5 star review. We are proud to be your local insurance agency."
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Amanda Couchot

November 30, 2021

5  out of  5
rating by Amanda Couchot
"We've been dealing with Angela several years now .My whole family has she's just been an awesome person , also very helpful to figure things out . She's such a very nice sweet person.. Thank you for everything..."
We responded:
"Nathan and Nicole, thank you so much for sharing your wonderful experience with Angela and our office. We are honored to be your local insurance agency."
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Nate Burns

July 12, 2021

5  out of  5
rating by Nate Burns
"Awesome team to work with. Great insurance agent!"
We responded:
"Nate, thanks for the excellent review. We are proud to be your local insurance agent."
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Diane Wilson

July 5, 2021

5  out of  5
rating by Diane Wilson
"very nice people"
We responded:
"Diane, thank you so much for the fantastic review."
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gerri studebaker

April 12, 2021

5  out of  5
rating by gerri studebaker
"Andrew had big shoes to fill with the passing of Dave. Dave was family. Andrew is doing a fantastic job. Easy to talk to and takes care of all our insurance needs. Just like a good neighbor!"
We responded:
"Gerri, thank you so much for the wonderful review. I am honored to get the chance to help you."
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Allison Marlow

March 12, 2021

5  out of  5
rating by Allison Marlow
"Very Helpful! Hometown bedside manner to make you feel taken care of! Thankful to have them for home car and business!"
We responded:
"Allison, thank you so much for the review. It is our pleasure to be your insurance agency!"