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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Kern

John Kern

September 16, 2026

5  out of  5
rating by John Kern
"I was looking to switch From State Farm when I got my new house, but after they took the time to explain everything in my policy and walked me through what I had, I couldn’t leave. The other companies I requested quote from only gave me a price and didn’t really explain what it all meant. When I asked questions. They were quick and didn’t seem to understand.

Best choice to listen to my agent and stick with the company that will be there when I need them thank you Andrew Shaffer State Farm, and Jessica!"
We responded:
"John, thank you for the incredible 5-star review and for giving us the opportunity to earn your business all over again. A reasonable price matters, but understanding what your policy actually does for you matters just as much. We’re glad Jessica took the time to walk through your policy, answer your questions, and make sure you felt confident in your decision. At Andrew Shaffer State Farm Insurance Agency, we believe a quote should come with a conversation, not just a number. We truly appreciate your trust in Jessica, our team, and State Farm, and we’ll work hard to continue being there when you need us.
-Andrew"
Profile photo of Andrew Steenrod

Andrew Steenrod

September 16, 2026

5  out of  5
rating by Andrew Steenrod
"I highly recommend Andrew and his staff for all your insurance needs! They are always there when you need them! They are very professional and truly care about their customers! The best Insurance company I’ve had in my 30 years of needing it! Stay safe with Schaffer is truly said!"
We responded:
"Hi Andrew,

Thank you so much for your enthusiastic recommendation! We’re delighted to know that you and your family feel supported by our team. Being there when you need us is what we strive for, and your kind words truly motivate us to keep up the great work.

Warm regards,
Andrew Shaffer State Farm Insurance "
Profile photo of Terry Fenton

Terry Fenton

September 16, 2026

5  out of  5
rating by Terry Fenton
"Added tremendous value to an existing policy and made sure I was protected in areas that I was unaware of. Andrew and his staff are always there for any questions that I have. They listen, explain their answers, and offer solutions."
We responded:
"Terry, thank you for the outstanding 5-star review! Finding value isn’t always about changing a policy, it’s about making sure you understand what you have and identifying areas where you may need better protection. We’re glad you felt heard, and we could answer your questions, explain your options, and offer solutions that made a real difference. At Andrew Shaffer State Farm Insurance Agency, we believe great customer service starts with good conversations and ends with customers feeling confident about their coverage. We truly appreciate your trust in our team!
-Andrew"
Profile photo of Celeste Baughman

Celeste Baughman

September 10, 2026

5  out of  5
rating by Celeste Baughman
"Jessica was very patient and helpful with me in deciding how I wanted my policies. She’s truly appreciated."
We responded:
"Celeste, thank you for the wonderful 5-star review! Insurance decisions deserve more than a rushed conversation, and we’re glad Jessica took the time to be patient, helpful, and make sure your policies were set up the way you wanted. At Andrew Shaffer State Farm Insurance Agency, we believe great customer service starts with listening and helping customers feel confident in their decisions. We truly appreciate your trust in Jessica and our team!
-Andrew"
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Melanie McBride

September 9, 2026

5  out of  5
rating by Melanie McBride
"I’ve been with State Farm for a few years now and the service I received was amazing. Jessica was very knowledgeable right on point with her information and got my issue addressed right away. Highly recommend."
We responded:
"Melanie, thank you for being with State Farm for the past few years and for the fantastic 5-star review! Knowledgeable, responsive, and right on point is exactly the kind of service we love hearing about. We’re glad Jessica was able to address your issue quickly and make it easy to get the help you needed. Whether it’s life insurance, accident insurance, vehicle insurance, or renter’s insurance, the team at Andrew Shaffer State Farm Insurance Agency is committed to making insurance straightforward and providing service you can count on. We truly appreciate your recommendation and your continued trust in Jessica and our team!
-Andrew"
Profile photo of James Ross

James Ross

September 3, 2026

5  out of  5
rating by James Ross
"Alyssa helped me swap vehicles easily and smooth"
We responded:
"James, thank you for the 5-star review! Swapping vehicles shouldn’t feel like a complicated process, and we’re glad Alyssa made it easy and smooth from start to finish. At Andrew Shaffer State Farm Insurance Agency, friendly service and making things simple for our customers is always the goal. We appreciate you trusting Alyssa and our team to take care of you!
-Andrew"
Profile photo of Darrell Branscum

Darrell Branscum

September 1, 2026

5  out of  5
rating by Darrell Branscum
"Exceptional customer service. Was easy to work with and get all my services switched over."
We responded:
"Darrell, thank you for the 5-star review! “Exceptional” is a word we never get tired of hearing when it comes to customer service. We’re glad our team made switching your services easy and provided a smooth experience from start to finish. At Andrew Shaffer State Farm Insurance Agency, we believe great service should make things simpler, not more complicated. We appreciate your trust in our team and are glad to have you with us!
-Andrew"
Profile photo of Ismaila Sall

Ismaila Sall

September 1, 2026

5  out of  5
rating by Ismaila Sall
"Alyssa helped me with an sr22. Quick and easy"
We responded:
"Ismaila, thank you for the 5-star review! When it comes to an SR-22, quick and easy is exactly how we want the process to feel. We’re glad Alyssa was able to help and make everything straightforward from start to finish. We appreciate you choosing Andrew Shaffer State Farm Insurance Agency and trusting our team to take care of you!
-Andrew"
Profile photo of MaLisha

MaLisha

August 31, 2026

5  out of  5
rating by MaLisha
"I recently switched to Andrew Shaffer’s State Farm in experience was great. Jessica did a thorough review with me to confirm my coverages Match my needs and she also found me missing discounts. I am really happy with the service totally five stars."
We responded:
"MaLisha, thank you for making the switch and for the fantastic 5-star review! Jessica knows that great service is about more than checking boxes—it’s making sure your coverage matches your needs and that no available discounts are left hiding in the fine print. We’re glad she provided a thorough review of your vehicle insurance and renter’s insurance and helped make your experience with Andrew Shaffer State Farm Insurance Agency a great one. We truly appreciate your trust in Jessica and our team and look forward to taking great care of you!
-Andrew"
Profile photo of Lydia

Lydia

August 28, 2026

5  out of  5
rating by Lydia
"Sarah helped me a lot and was very friendly! She did an amazing job!"
We responded:
"Lydia, thank you for the fantastic 5-star review! It sounds like Sarah brought her A-game, and we love hearing that she was friendly, helpful, and made your experience a great one. At Andrew Shaffer State Farm Insurance Agency, we believe great customer service starts with taking the time to truly help our customers. We appreciate your trust in Sarah and our team and look forward to being here whenever you need us!
-Andrew"
Profile photo of Lora Hawkins

Lora Hawkins

August 28, 2026

5  out of  5
rating by Lora Hawkins
"Love our State Farm family. Sarah is freakin awesome. We are life time customers. Love you guys!!!"
We responded:
"Lora, this is the kind of review that makes our day! We love hearing that you feel like part of the State Farm family, and we’ll make sure Sarah knows she officially earned “freakin awesome” status. Building relationships and providing friendly, dependable customer service is what Andrew Shaffer State Farm Insurance Agency is all about. Having your trust as lifetime customers means more to our team than you know. We appreciate you guys right back!
-Andrew
"
Profile photo of Jonathan Snyder

Jonathan Snyder

August 27, 2026

5  out of  5
rating by Jonathan Snyder
"Sarah took care of all my needs and gave a great customer service."
We responded:
"Jonathan, thank you for the 5-star review! We’re glad to hear Sarah took great care of you and delivered the customer service you deserve. At Andrew Shaffer State Farm Insurance Agency, taking care of our customers’ needs isn’t just part of the job—it’s how we do business. We appreciate your trust in Sarah and our team and look forward to being here whenever you need us. Thank you for choosing Andrew Shaffer State Farm!
-Andrew"
Profile photo of THOMAS MCCULLOUGH

THOMAS MCCULLOUGH

August 25, 2026

5  out of  5
rating by THOMAS MCCULLOUGH
"They are always ready to help and are very friendly and professional....glad we are with them !!!!!"
We responded:
"Thomas, thank you for the 5-star review! Being ready to help while keeping things friendly and professional is exactly the experience we want every customer to have. At Andrew Shaffer State Farm Insurance Agency, we believe great service starts with being there when our customers need us. We’re just as glad to have you with us and truly appreciate your trust in our team. Thank you for choosing Andrew Shaffer State Farm!
-Andrew"
Profile photo of John Kauble

John Kauble

August 25, 2026

5  out of  5
rating by John Kauble
"Sarah did a great job today!"
We responded:
"John, thank you for the 5-star review! We couldn’t agree more—Sarah does a great job, and we’re glad she made your experience a positive one. At Andrew Shaffer State Farm Insurance Agency, great customer service is what we aim to deliver every day. We appreciate you taking the time to recognize Sarah and for trusting our team. Thank you for choosing Andrew Shaffer State Farm!
-Andrew"
Profile photo of Joshua

Joshua

August 21, 2026

5  out of  5
rating by Joshua
"Best insurance rates in town"
We responded:
"Joshua, thank you for the 5-star review! We’re glad we could help you find competitive insurance rates without compromising on the coverage you need. At Andrew Shaffer State Farm Insurance Agency, we work hard to make insurance straightforward, affordable, and personal. We truly appreciate your business and the opportunity to help with your insurance. Thanks for choosing State Farm and trusting our team to help protect what matters most.
-Andrew"
Profile photo of Christina Huecker

Christina Huecker

August 21, 2026

5  out of  5
rating by Christina Huecker
"Best insurance company in Sidney."
We responded:
"Christina, thank you for the 5-star review and for calling us the best insurance company in Sidney! That’s a title we’re proud to work hard to earn every day. At Andrew Shaffer State Farm Insurance Agency, providing friendly, reliable service and helping our customers with their insurance needs is what we’re all about. We truly appreciate your trust in our team and look forward to continuing to be there when you need us. Thank you for choosing Andrew Shaffer State Farm!
-Andrew"
Profile photo of Randy Wise

Randy Wise

August 21, 2026

5  out of  5
rating by Randy Wise
"Alyssa has been so helpful with my claim"
We responded:
"Randy, thank you for the 5-star review! We’re glad to hear Alyssa has been so helpful with your claim. Insurance claims can come with plenty of questions, and having someone helpful and responsive in your corner can make all the difference. At Andrew Shaffer State Farm Insurance Agency, we’re proud to provide the personal service our customers can count on. We appreciate your trust in our team and thank you for choosing Andrew Shaffer State Farm!
-Andrew"
Profile photo of Patrick Wiley

Patrick Wiley

August 17, 2026

5  out of  5
rating by Patrick Wiley
"Friendly, cheerful, and very helpful about her work. Explained everything, and no high pressure sales. I am glad that I talked to her. Highly recommend her to alll."
We responded:
"Patrick, thank you for the fantastic 5-star review and recommendation! Friendly, cheerful, helpful, and no high-pressure sales—that’s exactly the kind of experience we strive to provide at Andrew Shaffer State Farm Insurance Agency. We believe insurance conversations should come with clear explanations, straightforward answers, and plenty of help without the sales pitch. We’re grateful you chose to talk with our team and appreciate you recommending us to others. Thank you for trusting Andrew Shaffer State Farm Insurance Agency!
-Andrew"
Profile photo of erica martin

erica martin

August 8, 2026

5  out of  5
rating by erica martin
"Andrew Shaffer's office is always great to work with. They make sure I fully understand my plan, and each month, they make it convenient for me to call in my payment. Their customer service is also top-notch always! Still using his office after years due to the wonderful team they have."
We responded:
"Thank you for taking the time to leave us a review, Erica! We greatly appreciate your business! "
Profile photo of Kaleigh Clark

Kaleigh Clark

August 7, 2026

5  out of  5
rating by Kaleigh Clark
"Sarah was very wonderful to work with and was very sweet and helpful."
We responded:
"Kaleigh,
thank you so much for the wonderful 5-star review! We’re thrilled to hear Sarah made your experience both helpful and enjoyable. She truly has a gift for making insurance feel a little less complicated and a lot more friendly! We appreciate you trusting Andrew Shaffer State Farm Insurance Agency with your insurance needs and look forward to being here whenever you need us. Thanks for being part of our State Farm family!
-Andrew"
Profile photo of Jessica Norris

Jessica Norris

July 13, 2026

5  out of  5
rating by Jessica Norris
"Sarah was a wonderful help got my old car removed and my new car added and a matter of 2 minutes very smooth process very happy with the results!!!!"
We responded:
"Thank you so much, Jessica. We are thrilled Sarah made your auto insurance update feel effortless, fast, and smooth. Getting your old car removed and your new car added in about two minutes is exactly how we want changes to feel, with no hassle and no wait. We are so glad you are very happy with the results, and we will be sure to share your kind feedback with Sarah. If you ever need help with anything else, we are here to help.
-Andrew"
Profile photo of CHARLES MAGOTO

CHARLES MAGOTO

July 10, 2026

5  out of  5
rating by CHARLES MAGOTO
"Sarah did a great job...very courteous!"
We responded:
"Thank you so much, Charles. We are glad to hear Sarah did a great job and was very courteous. Being courteous is not just a nice touch, it makes the whole insurance experience easier and more comfortable. We truly appreciate your support of Andrew Shaffer State Farm Agent and we are here whenever you need us.

-Andrew"
Profile photo of Gary Boswell

Gary Boswell

June 30, 2026

5  out of  5
rating by Gary Boswell
"Amazing customer service, great options for what I was lookin for, Jessica did Amazing and gave the best service possible."
We responded:
"Thank you so much, Gary. We are thrilled to hear the customer service was amazing and that you found great options for what you were looking for. Jessica will love hearing she delivered the best service possible. We truly appreciate your support of Andrew Shaffer State Farm Agent, and we are always here to help you make coverage choices that fit your life and your goals.
-Andrew"
Profile photo of Kirstie King

Kirstie King

June 26, 2026

5  out of  5
rating by Kirstie King
"I had a great experience with State Farm! Sarah was incredibly kind, helpful, and made the whole process easy. She took the time to answer my questions and made sure I understood everything. I really appreciate her excellent customer service. Thank you, Sarah!"
We responded:
"Thank you so much, Kirstie. We are thrilled to hear you had a great experience with State Farm and that Sarah was incredibly kind, helpful, and made the whole process easy. Taking the time to answer your questions and make sure you understood everything is exactly how customer service should feel. We truly appreciate your kind words and your trust in Andrew Shaffer State Farm Agent. Thank you again, and we are always here if you ever need anything.
-Andrew"
Profile photo of Lennon Morrow

Lennon Morrow

June 26, 2026

5  out of  5
rating by Lennon Morrow
"Sarah is great at what she does, helps me save and she is always nice and positive!"
We responded:
"Thank you so much, Lennon. We are thrilled to hear Sarah is great at what she does and that she is helping you save while keeping things upbeat with her always nice, always positive attitude. That kind of service makes the whole insurance experience feel a lot more friendly and a lot more rewarding. We truly appreciate your support of Andrew Shaffer State Farm Agent, and we are here whenever you need us.
-Andrew"